There is no checkout on this site on purpose. You send a request, we show you the exact piece, and only then do you pay. Here is the whole process.
How ordering works
- Send a request. Use the order button on any watch page. Pick the version, leave an email or WhatsApp number and your country. Nothing is charged.
- We confirm availability. Within a few hours you get a reply with stock status, the final price including shipping, and the payment options for your country.
- QC photos. We photograph your exact piece, weigh it and send the timing readout. You approve it or ask for another piece.
- Payment. Once you approve, you pay. We confirm receipt the same day.
- Shipping. The watch leaves within 1 to 2 business days, tracked and insured. Tracking is sent the day it ships.
Payment methods
We accept bank transfer, major cryptocurrencies and, for some countries, payment services that we will name in the reply to your request. We do not take card payments on the site. Prices on the watch pages are in US dollars and include the watch and the strap shown. Shipping is quoted separately by destination.
Shipping
Parcels are double-boxed and sent with full tracking and insurance. Typical delivery times after dispatch: United States and Canada 7 to 12 days, United Kingdom and European Union 7 to 12 days, Australia 8 to 14 days, Middle East 8 to 14 days. Customs clearance can add a few days; we handle declarations in a way that keeps the contents accurate and discreet.
If something goes wrong
If the parcel is lost or seized, we send a replacement at no charge. If the watch arrives damaged or stops running within the first year, we repair or replace it; you cover return shipping, we cover the rest. If the watch you receive does not match the QC photos you approved, tell us within 48 hours and we will make it right.
Returns
Because every piece is approved from photographs before payment, we do not offer change-of-mind returns. Faults covered above are handled case by case and quickly.